Terms and Conditions

Terms and Conditions

Please read, understand, and agree to all the terms of this page before signing up, downloading, or using any Themeim’s downloadable content. By using Themeim and its products/services, we are assuming you have agreed to the terms of use that are given below.

You are prohibited to use or access any content or products of Themeim if you do not agree to these terms.

We hold the right to modify and change any of these terms without any prior notice.

Unauthorized/Illegal Uses

We have the right to block an account immediately if we find anything suspicious, trying to abuse terms, or harm our business in any way.

After creating an account on Themeim, you alone are responsible for the security of your account and all the activities that occur under your account. If you are willing or unwillingly going to make any unauthorized movement or have already done something unauthorized, you are strictly advised to notify Themeim or any other security branches.

License

All of our WordPress themes and plugins are licensed under GNU (General Public License). Support or automatic updates won’t be available without a valid and active license.

Copyright

All the content under Themeim.com and its subdomains is the property of Themeim. Reproduction or redistribution of these copyrighted products without proper permission is strictly forbidden. Doing so will result in the loss of subscription and higher actions as defined by the copyright law will be taken according to the level of improper acts.

Sign Up

Whether you are signing as a free or premium user, you are agreed to receive email notifications from Themeim. These emails will contain important information containing news, updates, and other information on Themeim.

Both premium and free users can access respective support channels. Also, premium users can purchase their products from the Themeim account page.

Age Limit

By registering, you hereby declare that you are 18 years old or above. Also, you are competent with the jurisdiction of residence and other legal rights. Additionally, you are eligible to understand and obey the terms and conditions of Themeim.

Our products are not intended for children. Please refrain from using our products if you are below 13.

Compatibility

Themeim can assure all of its themes and plugins will run on the latest version of WordPress. However, we don’t guarantee our products are compatible with all third-party components, plugins, or web browsers.

Ownership

Whether the WordPress products are modified or unmodified, they are the property of Themeim. You don’t have the right to claim an individual or exclusive product of Themeim.

Liability

Themeim won’t be liable for any damages caused by using its website or WordPress products. These damages may include direct loss, loss of business, damage caused in computer hardware or software, systems, and other programs.

These limitations may not apply to you when the jurisdiction does not limit the inherited warranty or does not allow the limitation of liability for incidental damages.

Links

Themeim will not take responsibility for the content from the linked websites as it is almost impossible to review all the linked websites. Use of such linked sites may require additional permissions which can be found on their websites.

Support

  1. Support Language

Currently, Themeim is providing support in Bangla and English to serve our local and international customers. And we prefer to communicate in either of these 2 languages.

  1. Support Channels

We have emails, knowledgebase, video tutorials, live chat, and a direct phone call system as our support channel. Although we have social media accounts on Facebook, Pinterest, and LinkedIn to interact with our users; we don’t offer any kind of support.

 

Many general and technical queries are already answered in our how-to guides, documentation, and FAQ sections. Please be sure to read them before contacting the support team.

  1. Support Priority

The premium users will always have priority over free product users. The premium users purchasing products from Themeim with valid subscriptions will always get priority support from us.

  1. Supported WordPress Versions

All the WordPress products of Themeim work flawlessly with WordPress version 5.4 or later.

Price Change

Along with discontinuing particular subscriptions, Themeim holds the right to change the price of its product at any time without prior notice.

Refunds

We are committed to provide a full refund within 30 days of the purchase if any of our themes or plugins are not suitable for your requirements. After 30 days, no refund will be offered.

A request for a refund can be made through the contact us page, providing your order number. We will respond as soon as we get the refund request.

Warranty

Due to the quality, reliability, suitability, accuracy, availability, and completeness of our products; we don’t give any warranty or guarantee.

Taxes

You won’t be directly charged for any type of payment or purchase you made from Themeim. Therefore, you agree to pay any applicable fee/tax according to the international, national, or regional tax authority.

Download

Please visit the contact us page immediately if you face any issue in downloading any of our products.